|
Your successful
marketing program will be based on your marketing
strategy.
If you want
your small business to compete, you should have
a "strategic marketing plan." A strategic marketing
plan basically spells out how you will use your
available resources to meet your company's stated
goals and objectives.
Objectives
Companies usually set objectives in terms of
desired profit, total sales, or market share. Profit
tends to be the most popular company focus. Market
share refers to how much of the market you snag
compared to your competitors. Other objectives can be
your total sales, number of loyal customers, or
customer satisfaction. Company objectives always
provide a time frame and are verifiable which is why
objectives are usually stated in percentages and
dollar signs.
Analysis
Looks at the current business environment and can
be elaborate or very simple. The components examined
are competition, the size of the market, types of
customers, channels of distribution, and economic
conditions. By taking an overview of the whole picture
and stating your strengths and weaknesses, you'll have
a clearer understanding of how well your company will
compete.
Target Market
Who are your customers? Your company can't sell to
everyone, so you need to decide what part of the
market segment you're going to serve. A thorough
understanding of who your customers are and how to
find them are imperative to your company's success.
Look at demographics such as how much money they make,
where they live, how much education they have, etc.
Positioning
The picture created in your customer's eyes about
your company's products/services. When you think of
positioning, think of "image." Positioning is very
important in today's competitive world. Corporate
marketing teams will often use positioning strategies
when trying to target different target markets.
Marketing Mix
The final step is to develop plans for each aspect
of the marketing mix and integrate them into your
company's overall strategy. So, what's in the
marketing mix you ask? They consist of the "Four P's":
- Product
- Place
- Promotion
- Price
You must use all four elements of the mix in your
strategic plan and devise a plan needed for each. When
you're developing plans for each element, ask yourself
the following types of questions:
A) Product/ What new products can we introduce?
What type of service do our customers expect? What
should our return policy be?
B) Place/ What types of places should carry our
products? How will we get our products to our
customers? How will we handle complaints?
C) Promotion/ What am I trying to accomplish
through my promotion objectives? Branding? More sales?
something else? What types of media should we use to
advertise radio, TV, print, ect.
D) Price/ How will my product/service be priced in
comparison to my competitors? Can I make a profit at
this price level?
By keeping all of the above in mind you'll design a
strategic marketing plan that allows you to win the
game and compete with your competitors.
|